Privacy Policy

Effective Date: 1 November 2023

Thank you for visiting pootle online (“we," "our," or "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information, including the possibility that we may pass on your details to third parties who supply goods directly. By accessing or using our e-commerce website, you consent to the practices described in this policy.

Information We Collect:

• Personal Information: We may collect your name, contact information, shipping and billing addresses, and payment details when you make a purchase.
• Order Information: We collect information about your orders, including order history and preferences.
• Communication: We may collect information related to your communication with us, such as customer support inquiries.

How We Use Your Information:

• Fulfilment: We use your information to process and fulfil orders, including shipping and delivery.
• Customer Support: Your information helps us provide effective customer support and respond to your inquiries.
• Marketing: We may send you promotional offers, newsletters, and updates if you opt-in. You can opt-out at any time.
• Legal Compliance: We may use your information to comply with legal requirements.

 

Sharing Information with Third Parties:

We may share your information with third-party suppliers who will directly provide goods to you. These suppliers are carefully selected, and they are contractually obligated to protect your data and use it solely for the purpose of delivering your ordered items. We will never sell your personal information to third parties for marketing purposes.

Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your browsing experience and analyse website usage. You can manage your cookie preferences in your browser settings.

Data Security:

We take appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

Your Privacy Choices:

You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications at any time.

Changes to this Privacy Policy:

We may update this policy from time to time. Any changes will be posted on our website with the effective date.

Contact Us:

If you have questions or concerns about your privacy or this policy, please contact us at hellopootle@gmail.com

By using our website, you agree to this Privacy Policy. Please review it periodically for updates. Thank you for choosing pootle online.